Mobile Content Download Failure, Mobile Scams, SMS competition costs - Customer or Network Responsibility?

Mobile content consists of ringtones, logos, images, wallpapers and other content on Web sites available for download. Just surf the Internet, and you will find many websites that offer services - some specific issues, other specified countries. Forum recently attended were dissatisfied customers in South Africa, wanted to download content for mobile devices, but the ringtone or logo is not ready for download. Made following the "networks" and the cell phone company for the failure of shipping.

The real post I am referring to started with a warning about a scam in which people are "Please Call Me" SMS. In response to "Please call me" the client was kept in line with investigations of common sense, with the cost of appeal will be on their phone bills. The network of South Africa has a warning against this scam, which has turned.

Reading the post I was quite surprised by the level of ignorance of the public. SMS immediately assessed legitimate competition (Premium SMS) have been created in a conversation with the customer dissatisfaction is clearly expressed. The allegations were made after the respective contributions:

1. The networks were to provide 072 "Please Call Me" SMS and support these practices liability.
2. Provider SMS competition was not significantly reduced, which indicates the cost per SMS.
3. Mobile content companies have been for the false advertising and the blame clearly the anger was not clear whether the client to download and put paid but not received.

Let's take a look at this situation:

1. Networks for the supply of debt, "Please call me" SMS:

For those who are not with the "Please, call me an SMS 'system well, here's a simple explanation. The system works on the old fixed line "Collect Call", where mobile phone users to send an SMS to someone they know to call them. The man answers Please "Call Me" is the invitation and the bill for the call.

I think the original intention was to service to help people who do not have the conversation, or could afford to have problems of airtime free mobile phone prepaid for help in a crisis situation. It was not long, but before the possibility of the perpetrators of this system has been attacked.

What do the scammers to send: "Please, call me" SMS to random mobile numbers. The recipient unknowingly returns the call, as they think of someone they know and support you need. The worst of the "Please Call Me" SMS is the recipient know no way of knowing who sent the SMS, why not support Sender ID.

In responding to the call, not a call center to investigate. The caller will be kept online as long as possible, because every minute of his phone bill to pay ridiculous prices - more than ZAR 50-00 per minute. 10 minutes online, resulting in ZAR 500-00 mobile phone bill from which he received the fraudsters compromise on revenue-sharing networks.

Issues that we should question:

SHOULD BE THE GOALS responsible for this practice?

1. Working with networks of me, I find it hard to believe that support these practices. In general, a promotion, the customer must verify that the nature of public support, such as networks, not whether the subsidy is anti-sp @ m-policy. If the networks to explore how these complaints and send a press release stating their position on this type of fraud? Where are the public relations officers of the network?

2. Is not the mobile phone user is responsible for the return of any suspicious calls or SMS received?

3. Where does the responsibility of vendor solutions and obligations of customers?